Choices - One Parent Families West of Scotland

Choices helps to deliver the Lone Parent Helpline and offers specialist information, advice, and support to lone parents and practitioners across the West of Scotland.

It provides:

  • Information, advice and support to Lone Parents;
  • Expert specialist lone parent information to practioners;
  • Lone parent engagement & employability work and participatory lone parent consultation activities.

All Services to lone parents are free, independent and confidential.

Advice to Lone Parents through the Free Phone Lone Parent Advice Line

0808 801 0323

Lone Parent Rights Advisors give free information and advice on:

  • Welfare Reform
  • Benefits
  • Tax Credits
  • Childcare
  • Education/Training
  • separation & divorce
  • Child Maintenance
  • Local Area Information
  • Legal Rights
  • Employment Rights
  • Housing, etc.

A range of short accessible fact sheets are issued to callers requiring more detailed information.

Free Phone Advisor Line - an information resource for practioners

0808 801 0323

Specialist Advisors provide free specialist information to local practioners on the range of issues affecting one parent families enabling staff in local employability, family support and childcare agencies to provide effective advice and support to lone parents on a range of complex issues.

Lone Parent Engagement & Employability Services:

0141 847 0444 - Lee Anthony

Choices Lone Parent Engagement & Employability team offers the following services:

  • using OPFS Communication Channels to reach lone parents
  • Energizer and Motivator Courses
  • Pre-Employment Support courses
  • In-work Support.

A Welfare Rights Service:

0141 847 0444 - Craig MacKenzie

The Welfare Rights Service provides:

  • specialist advice on Benefits, Tax Credits and Child Support including in-work support, Housing/Council Tax Benefit, and disability benefits.
  • advocacy and tribunal representation for Lone Parents
  • training
  • one to one consultations by appointment, including outreach work.

Seminars, Training & Lone Parent Participatory Consultations:

0141 847 0444 - Marion Davis

Training courses and seminars offer specialist information & advice for those working with Lone Parents through:

  • Lone Parent Awareness Training for Front-line Staff
  • specialist material covering key areas
  • a quarterly e-bulletin Update
  • policy briefings on areas impacting on lone parents.
  • Consultations with lone parents using Participatory One Parent Proofing techniques.