Universal Credit

We have an ongoing series of Universal Credit updates to help you with changes to your benefits. Please check back for regular updates or like us on Facebook.

What is Universal Credit?

Universal Credit or UC is a new benefit that has been introduced to simplify the current benefit system. It replaces 6 of the existing benefits that you can, or may already get because you have a limited income. Read more.

Universal Credit: How to claim

Information on how to make a claim online for universal credit, what information you need, setting up an online account and the jobcentre interview. Read more.

The Claimant Commitment

In order to complete your claim for Universal Credit you need to sign a claimant commitment. You will do this during the interview, with a work coach, after you have made your online claim. Read more.

How Universal Credit is calculated

Universal Credit is made up of different amounts called elements. These elements are added together to give you a maximum amount of Universal Credit. Read more.

How Universal Credit is paid

Your payment of universal credit depends on your circumstances and your income in each complete assessment period. The assessment period for universal credit is one month. Read more.

How universal credit is paid in Scotland

In Scotland you can choose to have universal credit paid once or twice a month. You can also choose to have help with rent from universal credit paid directly your landlord rather than yourself. Read more.

What is a sanction?

A sanction is a penalty imposed on you by the Department for Work and Pensions if you don’t meet the requirements you agreed to in your claimant commitment.  Read more.

DWP information on claiming universal credit

The Department for Work and Pensions has a new website to help you understand what Universal Credit means for you: Understanding Universal Credit

Studying and Universal Credit

Single parents can receive universal credit while studying if they live in a full service area. Read more.

Help to Pay for Childcare from Universal Credit

Universal credit contains an element to help pay for childcare costs if you are working or have accepted a job offer. Read more.

Benefit and other changes for single parents from April 2019

Universal credit is now available throughout Scotland for all new claims. People getting legacy benefits will be moved onto universal credit by a Managed Migration. Read more.

Advice Guide

Download the universal credit guide we have prepared. Note: This is for single parents. The regulations for couples and single people may differ from those contained within.

Call the Lone Parent Helpline on 0808 801 0323 if you need more information.

Training for Practitioners

Free half-day course (3hrs) is aimed at practitioners who have some benefit knowledge and support single parents in their work.

Book now

Universal credit info

Go to www.universalcreditinfo.net for more information on starting a new claim, managing your claim, and universal credit FAQ.

Universal Credit

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Lone Parent Helpline

Contact our Lone Parent Helpline: Freephone
0808 801 0323

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