We have an ongoing series of Universal Credit updates to help you with changes to your benefits. Please check back for regular updates or like us on Facebook.
Universal Credit or UC is a new benefit that has been introduced to simplify the current benefit system. It replaces 6 of the existing benefits that you can, or may already get because you have a limited income. Read more.
Information on how to make a claim online for universal credit, what information you need, setting up an online account and the jobcentre interview. Read more.
In order to complete your claim for Universal Credit you need to sign a claimant commitment. You will do this during the interview, with a work coach, after you have made your online claim. Read more.
Universal Credit is made up of different amounts called elements. These elements are added together to give you a maximum amount of Universal Credit. Read more.
Universal Credit expands to more areas in Scotland and what flexible payments mean to you. Read more.
From 19 September 2018 universal credit arrives in some parts of Glasgow. This will only affect you If you need to make a new claim for benefits or have a change in your circumstances. Read more.
Your payment of universal credit depends on your circumstances and your income in each complete assessment period. The assessment period for universal credit is one month. Read more.
As part of the new social security powers in Scotland, you now have a choice on how you are paid universal credit. It can be paid twice a month or monthly, and the housing element can be paid directly to you or your landlord. Read more.
A sanction is a penalty imposed on you by the Department for Work and Pensions if you don’t meet the requirements you agreed to in your claimant commitment. Read more.
The Department for Work and Pensions has a new website to help you understand what Universal Credit means for you: Understanding Universal Credit
If you are making your first claim for tax credits or universal credit where you live determines which one you will get. Read more.
Single parents can receive universal credit while studying if they live in a full service area. Read more.
Universal credit contains an element to help pay for childcare costs if you are working or have accepted a job offer. Read more.
Download the Universal Credit factsheet we prepared. Note: This is for single parents. The regulations for couples and single people may differ from those contained within.
Call the Lone Parent Helpline on 0808 801 0323 if you need more information.
Training for Practitioners
Free half-day course (3hrs) is aimed at practitioners who have some benefit knowledge and support single parents in their work.