Review of Universal Credit after twelve assessment periods

Review of Universal Credit after twelve assessment periods

If, or when, you have been in receipt of Universal Credit and in the ‘Intensive Work Search’ or ‘Light touch’ regime for twelve assessment periods you will be sent a ‘Review your details to-do’. This will involve being asked to re-declare your circumstances and if any of the claim details are no longer correct, the system will ask the claimant to report a change of circumstances.

The ‘to-do’ will include a deadline explaining the failure to complete the action within 14 days will result in the claim being suspended on the 15th day. If not completed by this time you will then be given a further 15 days to update and if not completed the claim is closed.

For single parents in the Glasgow / Lanarkshire area you can call the Financial Inclusion team on 0141 847 0444 for advice or information on this.

Outwith these areas, you can get in touch with the Lone Parent Helpline:

Freephone 0808 801 0323

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