Lone Parent Helpline – 0808 801 0323
The Lone Parent Helpline provides support and advice on anything from dealing with a break-up, moving into work or sorting out maintenance, benefit or tax credit issues.
Your call is free of charge from any UK landline or mobile.
Our friendly advisers are available Monday to Friday 9:30am to 4:00pm
Your call is confidential.
What can I get information about?
- Child maintenance
- Welfare benefits and tax credits
Need a telephone interpreter?
If you, or someone you know, does not speak English as a first language, we can provide an interpreter in one of 250 languages. Phone the Lone Parent Helpline and tell the adviser which language you require. We will immediately connect you to an interpreter and you will be able to talk to the adviser and the interpreter at the same time.
If you are a deaf user of British Sign Language, please contact ‘contact SCOTLAND-BSL’, Scotland’s British Sign Language Interpreting Video Relay Service.
Call 0131 510 4555 to connect to the online interpreter using your usual phone. You need to be online and have downloaded the contactSCOTLAND-BSL/interpreternow software app.
Getting prepared for your call
- Try to organise a quiet place where you can talk
- Have a pen and paper to hand and any documents you wish to discuss
- Please set aside some time for your call
Our advisers will talk through your options and can send you useful information.
Would you rather get information online?